Terms and Conditions

These terms and conditions govern the purchase of any service or product, as well as membership with GR International. We encourage you to read them carefully before entering into a transaction or becoming a member. By purchasing a membership or product through our website, by telephone, or through any other means, you acknowledge that you have read, understood, and agree to the terms and conditions outlined on this page.

Terms

a. Place of Business and Jurisdiction

GR International operates primarily from its head office in Longueuil, Quebec, Canada. Anyone who chooses to become a member, purchase a service or product, or enter into a contract with GR International does so voluntarily and agrees to comply with the laws of the province of Quebec. In the event of a dispute arising from these activities, the parties agree that the competent courts of the judicial district of Longueuil, Quebec, will have exclusive jurisdiction to resolve any claims or disputes.

b. Website Content and Use

All materials on GR International’s websites, including GRinternational.ca, GRinternational.com, and any other domains or aliases owned by GR International (collectively referred to as the "Sites"), including but not limited to text, articles, photographs, illustrations, images, videos, and audio materials, are the exclusive property of GR International or are licensed for use through agreements permitting their distribution. No content from the Sites may be copied, reproduced, distributed, published, translated, downloaded, displayed, or transmitted in any form without prior written authorization from GR International or the respective copyright holder. Content from the Sites may only be displayed or downloaded for personal and noncommercial use, provided that:

  • No content is modified in any way; and
  • All intellectual property notices are maintained and displayed in full.

GR International reserves the right, at its sole discretion, to remove any posts made by its members on the Sites, including posts from profiles, GR offers, events, or testimonials, if such posts are deemed non-compliant or inappropriate. A post will be considered "noncompliant or inappropriate" if it contains defamatory, offensive, or discriminatory language or violates any applicable law.

c. Trademarks and Logos

The trademarks, trade names, logos, and other distinctive elements (collectively referred to as "Marks") displayed on GR International’s websites, including GRinternational.ca, GRinternational.com, and their aliases, are the exclusive property of GR International or third parties who have authorized their use. Nothing in these terms or on the Sites grants, directly or indirectly, any license or permission to use the Marks without prior written consent from the respective owner. Unauthorized use of the Marks is strictly prohibited and may result in legal action.

d. Limitation of Liability

All materials in GR Internationa's publications and documents are provided "as is" without any guarantees, express or implied, unless otherwise required by applicable law. GR International disclaims any liability and does not provide guarantees regarding the services offered by its directors, employees, collaborators, representatives, or agents. Under no circumstances will these individuals be held liable for any direct or indirect damages resulting from the use of GR International's products or services. For services involving third parties, GR International follows the third party’s policies and procedures but is not responsible for their practices. GR International also disclaims any liability for agreements made between members of its network and will not intervene in disputes or mediation processes between members.

e. Force Majeure Clause

GR International will not be held responsible for any delays or failures to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, strikes, internet service interruptions, labor disputes, or other unforeseen circumstances.

f. Links to Third-Party Websites

GR International’s websites, including their aliases (GRinternational.ca, GRinternational.com), may contain links to third-party websites. These links are provided for informational purposes or user convenience only. GR International does not control the content, operation, or policies of these third-party websites and assumes no responsibility for them. The inclusion of these links does not constitute endorsement or recommendation of the products, services, or information provided by these websites. Users access third-party websites at their own risk and should review their terms and policies.

g. Refund Policy

GR International enforces a strict no-refund policy on subscriptions, products, or services offered to its members. No exchanges or refunds will be provided, except as required by applicable legislation. However, you may submit a written request clearly stating the reasons for your claim. This request must be sent either by postal mail or email. Requests will not be accepted or processed by phone. Upon receipt of your request, GR International commits to reviewing it under the best possible conditions within 10 business days. If your request is approved, an amount equivalent to 50% of the remaining value of your subscription or service may be converted into GR credits. These credits, granted in good faith, can:

  • Be used to purchase products or services offered by GR International;
  • Be transferred to another person holding a GR Advantage Card.

These credits are non-monetary and non-refundable.

h. Privacy Policy

GR International is committed to protecting the privacy of its members and visitors. All personal information collected will be processed in accordance with applicable privacy laws, including Quebec’s Law 25 and, where applicable, the GDPR.

  1. Use of Personal Information
    Personal information will not be sold, rented, or shared without explicit user consent, except as required by law or for service delivery.
  2. User Rights
    Users have the following rights regarding their personal information:
    • Access: Obtain a copy of the information we hold;
    • Rectification: Request the correction of inaccurate or incomplete data;
    • Deletion: Request the deletion of their personal information, subject to legal retention obligations.
  3. Data Retention
    Personal information is retained for a maximum of 5 years following the end of the contractual relationship, unless a longer retention period is required by law.
  4. Data Hosting
    Personal data is hosted on secure servers located in Canada. Any data transmission outside the country will comply with applicable laws.
  5. Right to Review and Reporting
    If, at any time, you believe that GR International is not meeting its commitments regarding the protection of personal information, we invite you to inform us by email at the following address: admin@grinternational.ca.
  6. Management and Processing of Reports
    GR International will review any reported situation and make all reasonable efforts to address identified issues, if any. Additionally, we are committed to keeping you informed of the steps taken to resolve the matter.

i. Changes to Terms and Conditions

GR International reserves the right to modify these terms and conditions at any time without prior notice. Changes take effect upon publication on the GR International websites. Users are responsible for reviewing this page regularly to stay informed about updates.